It's Time To Recentralize Clinical Trials Around Patient Experiences.

Decentralizing key parts of your clinical trial offers the opportunity to build experiences re-centered around the patient.

Recruit more representative patients, faster. Boost retention and reduce missing data. Provide your study 24/7 live support for all participants and applicants.

All this, and more, with Clara HQ.

Building Patient Experiences with Leading Academic Organizations, Pharmaceuticals, CROs, and Patient Advocacy Networks

tools for a more complex research landscape

A Flexible Suite of Decentralized Clinical Trial Tools + Active Project Support

We bring together everything that’s required to virtualize and decentralize key components of your clinical trial. Clara's products and services create seamless patient virtualized patient recruitment, patient identification, retention and travel logistics support for hundreds of participants, 24/7 live support for interested applicants, and everything in between.

Clara also offers in-house expertise for active project management, study site augmentation, patient advocacy networking, study protocol review, patient + caregiver focus groups, and much more.

Why clara

Patient Experiences Designed to Drive Results

30,000+ 
Patients connected to clinical trials
2-8x 
Acceleration in recruitment timelines
6x 
Boost in retention rate
3,100+ 
Study months supported
400+
Partnerships with patient advocacy organizations

Virtualize your clinical trial

A Comprehensive Suite of Decentralized Study Solutions.

Accelerate recruitment, boost retention, and increase diversity within your trial applicants and participants with one integrated solution.

Clara HQ offers clinical operations teams an end-to-end solution that centralizes command of all the work that goes into virtualizing recruitment, retention, patient support, and more into one self-contained platform and team.

Click through the tabs below to learn more about the Clara HQ Platform, as well as each of the individual, self-contained components that come together to create the Platform.

A flexible platform for rapidly-evolving recruitment needs.

Each component of the Clara Recruitment Platform is designed to work together to build a fully-integrated, end-to-end solution that accelerates trial recruitment.

Whether adding always-on patient support or rolling out a fully virtualized patient experience, the Clara Recruitment Platform can help turn more patient interest into accelerated trial recruitment for your team.

24/7 Patient Support
Automated Reminders
+ Check-Ins
Study Pages with embedded live support
Seamless Digital Screening
Phone screening + integrated scheduling
EMR 
consolidation + screening
Real-Time Data Reporting

A flexible platform for rapidly-evolving recruitment needs.

Reduce patient burden by providing each trial participant a single, trusted point of contact for continuous support throughout the life of your study.

Clara HQ: Retention brings together everything you need to build a comprehensive retention service for your clinical trial. Make participation in your trial seamless for every patient through our integrated platform and services.

24/7 Patient Support
Study Informational Portals
ePRO 
+ Digital Surveys
live support phone outreach
Travel + Reimbursement concierge
Automated reminders + Notifications

24/7 wraparound support makes it easier for patients to enroll into your clinical trial.

Making the decision to participate into a clinical trial is a complicated process. Slow study site communications, hard-to-read informational content, and unclear next steps often turn away interested patients.

Mitigate these potential hurdles with ClaraCare. 24/7 live support, an in-house team that is trained on your protocol and issue escalation paths, and the ability to plug-and-play into your ongoing clinical trial operations, ClaraCare offers your target communities unprecedented levels of wraparound support that helps your study recruit faster than ever before.

claracare support channels

✓ 24/7 live applicant support

✓ On-page live chat

✓ Secure SMS

✓ Compliant email

✓ Always-ready voice call

customized support features

✓ Trained on your study protocol

✓ Participant-specific travel + reimbursement support

✓ Custom escalation paths

✓ Available in 240 languages

✓ Real-time translation available on voice call support

A flexible platform for rapidly-evolving recruitment needs.

Starting a patient recruitment effort at the same time as your clinical trial's activation can be inefficient. Get a head start on your recruitment efforts by prequalifying patients prior to activation with Clara HQ: Patient Identification.

With Clara's patient outreach, prescreening via digital, phone, and EMR screening, and the ability to add your team's needed screening steps - such as genetic testing - into a centralized hub, your team can build a repository of motivated and qualified patients who can help accelerate your recruitment efforts from day 1.

24/7 Patient Support
Study Pages with embedded live chat support
Seamless Digital Screening
Phone screening + integrated scheduling
EMR 
consolidation + screening
Genetic test scheduling coordination
Real-Time Data Reporting

Pre-screen + Schedule Study Site Identified Patients

Maximize the impact of your study sites.

SiteSync Portals
offload the time-consuming work involved in pre-screening and scheduling  patients from already-constrained study sites.

With a simple, seamless, and secure method of prescreening their patients for your trial, each site can easily make the most of their own patient lists.

24/7 Patient Support
Automated Reminders + Check-Ins
Study Site Patient Lists
Pre-screening Portal Webpage
Secure Digital Pre-screening
Pre-qualified Patient Site Visit Scheduling
Real-time Data Reporting

clinical-grade security + compliance

Foundational Security.

Clara HQ builds all that your clinical operations teams need to virtualize your studies on top of our secure and compliant infrastructure.
Encryption in transit and at rest
All data transmission and all hard drives are encrypted, ensuring data security both at rest and in transit.
Server Security
All data stored on Clara HQ is robustly secured and encrypted, and only accessible through secured channels using SSH or TLS encryption.

Rigorously Compliant,
Straight Out of the Box.

Clara HQ and the Clara Health team operates in compliance with the US federal regulations, various guidelines as applicable, and the ethical principles underlying the involvement of human participation in research, as listed, but not limited, to the below:
HIPAA Compliant
GDPR Compliant
21 CFR Part 11
45 CFR Part 160 
45 CFR Part 164
Compliant
HITRUST CSF Certified
Ongoing Recruitment Initiatives
Clara Recruitment Engine

augment any recruitment strategy

your recruitment strategy, or ours, or all of the above.

Clara Recruitment provides any patient or caregiver the easiest method for taking next steps towards enrolling into your trial. Minimize patient drop off by providing seamless digital prescreening, supportive warm transfers to the appropriate study sites, and integrated phone and EMR screening for any interested applicant.

Learn About Clara Recruitment Engine

featured success story

Boosting ALS Recruitment by 200%

Amylyx is a Cambridge-based pharmaceutical company focused on the treatment of neurodegenerative disorders, incorporating unconventional approaches through strong partnerships with industry leaders, scientists, doctors and organizations.

problem

After the 25 participating sites had exhausted their existing patient databases, the Amylyx team needed to augment their recruitment strategy rapidly to meet clinical deadlines.

solution

By expanding the recruitment channels available and providing an empathetic experience tailored to the specific needs of ALS patients and caregivers, Clara Health doubled recruitment rates and helped the trial reach full accrual in under 4 months.

Read the Full Case Study ⟶

products + services

Enrollment Platform

Recruitment Engine

ClaraCare Applicant Support

SiteSync Study Site Support

By the numbers

600,000 patients reached

18,000 patients sign ups

140 patients connected to study sites

2x recruitment acceleration

3.5 months to conclude recruitment

Prior to working with Clara Health, our ALS trial had been proceeding for about a year. Clara dramatically helped our timelines and may ultimately get our drug to patients faster.

We are incredibly happy we chose to work with Clara.

Joshua Cohen
CEO + Co-founder

decentralize. virtualize. recentralize.

everything you need to decentralize and virtualize your trial. in one centralized platform.

Reach more engaged + motivated patients
Real-time Data reporting
study site support
secure data housing
boost retention rates
build patient repositories
identify patients prior to study launch
provide 24/7 live applicant + participant support
travel + reimbursement support
travel + reimbursement support
travel + reimbursement support
travel + reimbursement support

How recentralized trials increase diversity

Truly patient-centric trials recruit faster, retain more participants, and increase diversity within applicants and participants.

Recentralized clinical trials are effortless to find, simpler to apply to, seamless to enroll in, and support participants through the end of the study. And when your trial is that seamless, it grows more diverse and garners higher levels of engagement.

Clara HQ makes it a snap to create a more communicative and patient-centered experience for any part of your clinical trial, so that your team can better engage, qualify, enroll, and retain the patients that will propel your research forward.

boost DE&I efforts with our guides

Boost DE&I Efforts With the Clara HQ Platform + Our Expert Guidance

You and your team know that diversity, equity, and inclusion must be a focus for your clinical operations. But it can be difficult to know where to start.

That's why we've written a set of guides to help you introduce and encourage DEI principles in your clinical trials.

If you've needed a place to begin, we recommend you take a look over our DEI guides at the link below. And if you'd like to have a deeper conversation with us regarding DEI principles, strategies, and action items, our team is always ready to talk in detail about these topics.

why recentralize your trial

place your trial at the intersection of technology and empathy.

In a world where more than 80% of patients research their options thoroughly online, it's more important than ever before to offer patients every opportunity to learn about, enroll in, and fully participate in your trial.

your guide to recentralization

we wrote the book(let) on recentralizing clinical trials.

Over the past year, we've seen unprecedented disruption to the way clinical trials operate. Don't let this generational opportunity to recentralize your clinical operations around the patient experience.

This Clara Insights guide walks through the numerous decentralization tactics that could help accelerate your recruitment initiatives.

Patient Identification

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Enrollment

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Retention

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Patient Support

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a unified clinical trial platform.

Centralize your decentralization efforts.

From identifying relevant patients pre-trial activation, providing 24/7 wraparound support to interested applicants, boosting trial retention, or anything in between, the Clara Virtual Study Platform can support your team in seamlessly integrating patient-centered experiences. We bring together everything that’s required to virtualize every major component of your clinical trial.

From study pages, digital prescreening, phone + EMR screening, and more, the Clara Virtual Study Platform provides your team the tools you need to decentralize all or some of your study's operations.

An easier enrollment experience converts more patients into applicants.

Clara's wraparound support and intuitive technology, any interested patient has every opportunity to become a participant in your groundbreaking research.

24,000 +

Patient applicants screened for partner trials

24,000 +

Patient applicants screened for partner trials

Learn more about our impact ⟶

An end-to-end enrollment solution that accelerates enrollment by up to 400%.

Clara's Enrollment Platform brings together all the key components a clinical operations team needs to virtualize and decentralize their study enrollment experience.

Truly patient-centric study pages.

Be it a fully decentralized, traditional, or a hybrid clinical trial, Clara’s Enrollment Platform accelerates patient recruitment and enrollment efforts more diverse applicants to more easily participate in any study.

Seamless Digital Screening

Be it a fully decentralized, traditional, or a hybrid clinical trial, Clara’s Enrollment Platform accelerates patient recruitment and enrollment efforts more diverse applicants to more easily participate in any study.

Integrated Phone + EMR Screening

Be it a fully decentralized, traditional, or a hybrid clinical trial, Clara’s Enrollment Platform accelerates patient recruitment and enrollment efforts more diverse applicants to more easily participate in any study.

Integrated Phone + EMR Screening

Be it a fully decentralized, traditional, or a hybrid clinical trial, Clara’s Enrollment Platform accelerates patient recruitment and enrollment efforts more diverse applicants to more easily participate in any study.

Seamless Digital Screening

Be it a fully decentralized, traditional, or a hybrid clinical trial, Clara’s Enrollment Platform accelerates patient recruitment and enrollment efforts more diverse applicants to more easily participate in any study.

Touchpoints through final screening + randomization

Touchpoints through final screening + randomization

Always-on patient applicant support.

Be it a fully decentralized, traditional, or a hybrid clinical trial, Clara’s Enrollment Platform accelerates patient recruitment and enrollment efforts more diverse applicants to more easily participate in any study.

Automated re-engagement.

Be it a fully decentralized, traditional, or a hybrid clinical trial, Clara’s Enrollment Platform accelerates patient recruitment and enrollment efforts more diverse applicants to more easily participate in any study.

Secure transfer to study site teams.

Be it a fully decentralized, traditional, or a hybrid clinical trial, Clara’s Enrollment Platform accelerates patient recruitment and enrollment efforts more diverse applicants to more easily participate in any study.

Realtime data reporting.

Be it a fully decentralized, traditional, or a hybrid clinical trial, Clara’s Enrollment Platform accelerates patient recruitment and enrollment efforts more diverse applicants to more easily participate in any study.

Seamless Digital Screening

Be it a fully decentralized, traditional, or a hybrid clinical trial, Clara’s Enrollment Platform accelerates patient recruitment and enrollment efforts more diverse applicants to more easily participate in any study.

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